The Department of Disaster Preparedness and Emergency Communications is seeking a Communications Center Officer. The Communications Center Officer is an at-will management position reporting directly to the Director. This position oversees the operation of the Emergency Communications Center (9-1-1 Call Center) to ensure that dispatch and call-taking time standards and protocols are met, and effective, and efficient 9-1-1 services are provided to the City's residents and Fire, Police, and Emergency Medical personnel. The position supervises the Administrative Coordinator, Training and Tactical Coordinator, and System Coordinator and indirectly supervises 76 Public Safety Dispatchers and plays a critical role on the Department's management team. .
Experience + Education Requirements: Graduation from an accredited four-year college or university in a closely related field, and at least five years of supervisory experience in a medium to a large municipal emergency communications center, or an equivalent combination of training and experience. A valid Emergency Number Professional certification may be substituted for up to one year of the required supervisory experience; Recent POST and/or Fire Emergency Medical Dispatch certification. Salary range for this
position is $105,000—$125,000. Apply at www.longbeach.gov/jobs
This recruitment will close at 11:59 p.m. on Monday, August 31, 2020. The City of Long Beach is an Equal Opportunity Employer
July 29 COMMUNICATIONS CENTER OFFICER Job Brochure 2020-.pdf